In a nutshell: we won’t share your personal information unless we’re legally required to. If we change this policy, we’ll let you know.
- INFORMATION WE COLLECT
Information You Provide
TownCal collects information in different ways when you interact with us, including when you:
- Create an account
- Enroll in one of our E-Mail Reminder Services
- Request information, notification, or other communications from us
- Use the interactive portions of our Site
- Visit our social media sites
Information you submit may include your name, email address, address, username and password, and any other data elements (this list is not intended to be exhaustive). This information may be used to provide you with information you’ve requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see User Access and Control below). This information may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.
Automatically Collected Information
We obtain and retain certain information automatically when you interact with our Site and emails. We use this information to enhance our services, create a more personalized experience, evaluate the operation and use of our Site, and to support our marketing campaigns. When you access and interact with the Site, we may collect certain information about those visits. For example, in order to permit your connection to the Site, our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information. If you access the Site from a mobile or other device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information for that device. We may collect this information using “cookies” and other website technologies (i.e., browser pixels, beacons, and Adobe flash technology).
“Cookies” and other website technologies are comprised of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps, and other services send this data to your browser when you first request a web page and then store the data on your computer so the website can access information when you make subsequent requests for pages from that service. These technologies may also be used to collect and store information about your usage of the Site, such as pages you have visited, content you have viewed, search queries you have run and advertisements you have seen.
Most browsers offer instructions on how to manage, control, and delete cookies in the Help section of the toolbar. You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. You can also manually delete cookies from your computers. Please note that by blocking any or all cookies you may not have access to certain features, content, or personalization available through the Site.
Information from other Sources
We may supplement the information we collect with information from other sources, such as publicly available information from social media services, commercially available sources and information from our business partners.
- USE AND DISCLOSURE
Business Use and Disclosure
We use your information to offer and provide our products and services to you and to perform our business operations, including order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Examples of these functions include:
- To provide the services you request;
- To measure and improve the Site and other features.
- To improve your experience with the Site by providing content you may find relevant and interesting.
- To provide you with support and to respond to inquiries.
- To market new products and services that may be of use or interest to you.
- To allow third-party service providers – such as contractors, agents, or sponsors – to assist us in providing and managing the Site and performing the services you request from us.
- To contact you and send materials and notifications related to the Site and TownCal.
Cercano, LLC is the parent company of TownCal. Accordingly, if you provide information to any of the businesses or websites owned or operated by Cercano, LLC, we may merge and share that information with other current or future Cercano, LLC entities, including affiliates and subsidiaries. We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. When the information collected from or about you does not identify you as a specific person, we may use that information for any purpose or share it with third parties.
Other Use and Disclosure
There may be instances when TownCal may disclose your information where TownCal has a good faith belief that such disclosure is necessary in order to:
- Protect the safety, privacy, and security of users of the Site or members of the public;
- Protect against fraud or for risk management purposes; and
- Comply with the law or legal process.
- USER ACCESS AND CONTROL
If you would like to access, review, correct, update, or otherwise request that we modify use of your personal information you have previously provided directly to us, you may contact using the information below. In your request, please include your email address, name, address, and telephone number and specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable. For California residents, you may request that we not share your personal information on a going forward basis with unaffiliated third parties for their direct marketing purposes by emailing the contact provided above. We will try to comply with your request(s) as soon as reasonably practicable.
You may always opt-out of receiving future communications from us. Our Site allows users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified. If you want to stop receiving materials and notification, you can also contact us at the information below. There are certain service notification communications that you may not opt-out of, such as notifications of changes to the Site or policies.
Mail: 613 Chillicothe St., Ste. 333, Portsmouth, OH 45662
The Site is for a general audience and is not intended for use by children under 13 years of age without permission from their parent or legal guardian. TownCal does not knowingly collect information from children under 13 years of age. If you are a parent or guardian of a child under the age of 13 and believe your child has disclosed personally identifiable information please contact us and we will work to delete that information.
- STEPS WE TAKE TO PROTECT PERSONAL INFORMATION
TownCal works to use reasonable security measures to protect the confidentiality and integrity of personal information. For example, personal information maintained in hard copy records may be kept in locked locations or cabinets. We restrict the number of employees who have access to certain personal information. Employees who violate our privacy and security policies are subject to disciplinary action up to and including termination. We require the service providers who have access to your information to maintain the security of your information. We also mandate that our service providers only use the information solely for providing the services we request. We also work to use reasonable safeguards to protect your information in electronic format. However, we cannot ensure or guaranty the security of your information, so any information you provide to us id done so at your own risk.
- OTHER IMPORTANT INFORMATION
Location of Data
The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
- Public Forums:
The Site may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.
Comments are the sole responsibility of the individual commenters. TownCal reserves the right to delete any comments that include hate speech, libel, plagiarism, threats, personal attacks or off-topic assertions, and inappropriate language in order to protect the integrity of the site and its users. We do not edit comments for content.
- Browser-Based Do Not Track:
Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. We do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.